TERMS & CONDITIONS

Last Updated: September 2, 2026

Welcome to KGM BRAND. These Terms & Conditions govern your access to and use of kgmbrand.in, including browsing our website, purchasing products and using our services.

By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. ABOUT KGM BRAND

This website is operated by KGM BRAND.

All references to “KGM BRAND”, “we”, “us” or “our” refer to KGM BRAND. References to “you” or “customer” refer to the person accessing the website or purchasing our products.

2. WEBSITE USE

You may use our website for lawful personal and shopping purposes.

You agree not to:

• Use the website for any unlawful or fraudulent purpose.

• Attempt to gain unauthorized access to our website or systems.

• Interfere with the security or operation of the website.

• Copy, reproduce, modify or distribute website content without our written permission.

• Use our website or content in a way that may damage our business, reputation or customers.

• Use automated systems or methods to improperly access or collect information from the website.

We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms & Conditions have been violated.

3. INTELLECTUAL PROPERTY

All content available on kgmbrand.in, including but not limited to:

• Brand name and logo

• Product photographs

• Product descriptions

• Website design

• Graphics

• Text

• Videos

• Images

• Website layout

is owned by or licensed to KGM BRAND and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit our content without prior written permission.

4. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, specifications and other information displayed on our website are accurate and up to date.

However:

• Product colors may vary slightly depending on your device, screen settings and lighting.

• Product photographs may differ slightly from the actual product due to photography and display conditions.

• Product measurements may have reasonable manufacturing variations.

• Product availability may change without prior notice.

If a product becomes unavailable after an order is placed, we will contact the customer and provide an appropriate resolution.

5. PRODUCT PRICING

All product prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to ensure that prices are accurate. However, in the event of an obvious pricing or technical error, we reserve the right to review and correct the error.

If an order has been placed at an incorrect price due to a technical or pricing error, we may contact the customer before processing the order.

6. PAYMENT

We may offer various payment methods through our website and third-party payment service providers.

By placing an order, you confirm that:

• The information provided by you is accurate and complete.

• You are authorized to use the selected payment method.

• The payment details provided belong to you or you have permission from the authorized account holder.

All transactions may be subject to verification and authorization by the applicable payment provider.

7. ORDER PLACEMENT & CONFIRMATION

When you place an order on our website, you will receive an order confirmation or acknowledgment.

An order confirmation confirms that we have received your order request. It does not necessarily guarantee product availability or final acceptance of the order.

We reserve the right to cancel or refuse an order in circumstances including:

• Product unavailability.

• Incorrect product information.

• Pricing or technical errors.

• Incomplete or incorrect customer information.

• Suspected fraudulent or unauthorized transactions.

• Other legitimate operational or legal reasons.

If we cancel an order after payment has been received, any applicable refund will be processed to the original payment method.

8. ORDER CANCELLATION

Cancellation requests can be submitted within 24 hours of placing the order.

Once an order has been processed for shipment, cancellation may no longer be possible.

Customers should contact KGM BRAND as soon as possible if they wish to request cancellation.

For complete cancellation details, please refer to our Shipping Policy.

9. SHIPPING & DELIVERY

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery times may vary depending on the delivery location, product type, stitching requirements, courier service, customs clearance and unforeseen circumstances.

For complete information regarding shipping charges, delivery timelines, international shipping, customs duties and delivery delays, please refer to our Shipping Policy.

10. RETURNS & REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

Eligible products may be returned within the applicable return period and subject to the conditions stated in that policy.

Customers are responsible for reviewing the Return & Refund Policy before placing an order.

11. CUSTOMER RESPONSIBILITIES

Customers are responsible for providing accurate information when placing an order, including:

• Full name

• Phone number

• Email address

• Billing address

• Shipping address

• PIN/ZIP code

• Other information required to process and deliver the order

KGM BRAND is not responsible for delays, failed delivery or additional charges resulting from incorrect or incomplete information provided by the customer.

12. THIRD-PARTY SERVICES

We may use third-party service providers to support our business, including payment gateways, shipping companies, hosting providers, analytics services, advertising platforms and other technology providers.

Your use of certain services may also be subject to the terms and policies of the relevant third-party provider.

13. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

These links are provided for convenience. KGM BRAND does not control or guarantee the accuracy, security, availability or content of third-party websites.

We are not responsible for any loss or damage arising from your use of third-party websites or services.

14. WEBSITE AVAILABILITY

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

• Available without interruption.

• Free from errors.

• Free from viruses or other harmful components.

• Compatible with every device or browser.

The website may occasionally be unavailable due to maintenance, technical issues, updates or circumstances beyond our reasonable control.

15. DISCLAIMER

We provide our website and its content on an “as available” basis.

To the extent permitted by applicable law, KGM BRAND does not guarantee that all website content will always be complete, accurate, current or error-free.

Nothing in these Terms & Conditions is intended to exclude any rights or protections that cannot legally be excluded under applicable law.

16. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, KGM BRAND and its employees, representatives and service providers will not be liable for indirect, incidental, special or consequential losses arising from the use of our website or services, except where such liability cannot legally be excluded.

Nothing in these Terms & Conditions limits or excludes liability that cannot legally be limited or excluded.

17. FRAUDULENT OR ABUSIVE ACTIVITY

We reserve the right to investigate and take appropriate action against suspicious, fraudulent or abusive transactions.

This may include cancelling orders, restricting accounts or refusing future transactions where reasonably necessary.

We may also cooperate with payment providers, courier partners, law enforcement authorities or other relevant parties where required by law.

18. PRIVACY

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

Please review our Privacy Policy for more information about our data practices.

19. CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time to reflect changes in our business, website, services or applicable requirements.

Any updated version will be posted on this page with a revised Last Updated date.

Your continued use of the website after changes are posted means you acknowledge the updated Terms & Conditions.

20. GOVERNING LAW & JURISDICTION

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes relating to these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the courts in Surat, Gujarat, India.

21. CONTACT US

If you have any questions regarding these Terms & Conditions, please contact us:

KGM BRAND

Email:
support@kgmbrand.in
kgmbrand@gmail.com

Phone / WhatsApp:
+91 7359847243

Office Address:
SHOP 107, VINAYAK ARCED, Krishna Twp Rd, near Summer City Mall, Krishna Park Twp, Mota Varachha, Surat, Shiv Nagar, Gujarat – 394101

Website:
kgmbrand.in