PRIVACY POLICY

Last Updated: September 2, 2026

At KGM BRAND, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase from kgmbrand.in, contact us, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Personal Information

When you visit our website, create an account, place an order, contact us or otherwise interact with our services, we may collect information such as:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase information

• Payment and transaction information

• Information you provide when contacting our customer support team

Payment information may be processed securely by our third-party payment service providers. We may not directly store your complete payment card or banking information.

Non-Personal Information

We may automatically collect certain technical information when you visit our website, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Website activity and usage information

• Referring website or source

• Cookies and similar tracking information

2. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

• Process and fulfill your orders.

• Process payments and provide order-related services.

• Arrange shipping and delivery.

• Communicate with you regarding your orders.

• Respond to customer support requests.

• Manage returns, refunds and exchanges.

• Improve our website, products and customer experience.

• Personalize your website experience.

• Detect and prevent fraudulent or unauthorized activity.

• Maintain website security.

• Send promotional communications, offers and updates where permitted by applicable law.

You may opt out of promotional communications at any time by following the unsubscribe instructions included in the communication or by contacting us.

3. SHARING OF INFORMATION

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers who help us operate our business, such as:

• Payment processors

• Shipping and logistics partners

• Website and hosting service providers

• Analytics and technology providers

• Customer support service providers

• Marketing and advertising service providers, where applicable

These service providers may access personal information only to the extent reasonably necessary to perform services on our behalf and are expected to protect the information appropriately.

We may also disclose information when required to comply with applicable laws, legal processes, government requests, or to protect our rights, customers, website or business.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels and similar technologies to:

• Remember your preferences.

• Keep your shopping cart functional.

• Understand how visitors use our website.

• Analyze website traffic and performance.

• Improve our products and services.

• Provide relevant advertising and marketing communications.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

5. ADVERTISING AND ANALYTICS

We may use third-party advertising and analytics services to understand website activity, measure advertising performance and provide relevant advertisements.

These services may use cookies, pixels or similar technologies to collect information about your interactions with our website.

This may include information such as your device, browser, pages visited, purchases or other website interactions.

We do not provide these services with information beyond what is reasonably necessary for their permitted business purposes.

6. DATA SECURITY

We take reasonable and appropriate measures to protect your personal information against unauthorized access, loss, misuse, alteration or disclosure.

Our website may use SSL/TLS encryption and other security measures to protect information transmitted through the website.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

• Provide our products and services.

• Complete transactions.

• Maintain business and transaction records.

• Resolve disputes.

• Prevent fraud and misuse.

• Comply with applicable legal, tax, accounting or regulatory requirements.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

8. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information, where legally permitted.

• Withdraw consent where processing is based on consent.

• Opt out of certain marketing communications.

• Raise questions or concerns regarding our handling of your information.

To exercise an applicable privacy right, please contact us using the details provided below.

9. CHILDREN’S PRIVACY

Our website and services are not intended for children under the age of 18.

We do not knowingly collect personal information from children under 18. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to remove the information where required.

10. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, applications or services.

We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology or applicable legal requirements.

Any updated version will be posted on this page with a revised Last Updated date.

We encourage you to review this Privacy Policy periodically.

12. CONTACT US

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:

KGM BRAND

Email:
kgmbrand@gmail.com
support@kgmbrand.in

Phone / WhatsApp:
+91 7359847243

Office Address:
SHOP 107, VINAYAK ARCED, Krishna Twp Rd, near Summer City Mall, Krishna Park Twp, Mota Varachha, Surat, Shiv Nagar, Gujarat – 394101

Website:
kgmbrand.in